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“Wardriving”….are you in drivers seat of your business?

Earlier this month, the Department of Justice announced 11 people from the U.S., Estonia, Ukraine, Belarus, and China are being charged for hacking into retailers’ computers and stealing more than 41 million credit card numbers. The perpetrators supposedly drove around in their vehicles with laptops, looking for unsecured “Wi-Fi” network connections, a technique called “wardriving.” Is your business protected?

Continue Reading Add comment August 21st, 2008

What is PCI Compliance? And should it concern me?

If you are a merchant, vendor or service provider reading this information for the first time, and have not heard about PCI compliance it might be time-or past time-to question and contact your merchant service provider, acquirer or credit card issuer.

Continue Reading Add comment August 12th, 2008

Truncation- What the law says about displaying credit card numbers.

It is the merchant’s responsibility to ensure that they are in compliance with the laws of the states in which they process. Do you know your states rules on credit card truncation?

Continue Reading Add comment June 9th, 2008

Understanding Discount Rates

If you pay attention to a few of the key factors affecting costs and put measures in place to prevent them, you can save thousands of dollars in annual processing fees. Review these factors to better understand and in return save a few dollars!

Continue Reading Add comment May 29th, 2008

Retrieval Request Reason Codes

Chargeback and retrieval requests can be complicated to understand. To give you a better idea of what the reason codes really mean, and some ways to avoid receiving retrieval requests we have provided a brief description of some of the most common reason codes.

Continue Reading Add comment May 22nd, 2008

How to Avoid Chargebacks

We believe it is best to prevent chargebacks in the first place. Instruct your staff to follow the procedures listed on this page to help prevent losses due to chargebacks!

Continue Reading Add comment April 24th, 2008

Is Your Business Fishing for Trouble?

Fishing happens when merchants accept cards that have been declined for an authorization amount. If the credit card is accepted for a lower amount, why not accept it? It seems harmless enough, right? WRONG!

Continue Reading Add comment May 22nd, 2007

How Secure is your Business?

Merchants like you have a greater responsibility than ever before to protect your customers. Here’s what you need to do to keep your customers and your business safe.

Continue Reading Add comment May 18th, 2007

SEE ID: a precaution or a liability?

What do you do when a customer hands you a credit card with ‘See ID’ written on the back instead of a signature? You might be surprised at the answer.

Continue Reading Add comment May 14th, 2007

When is Minimum Billing Allowed?

Some merchants “require” a minimum purchase on credit card purchases. Do you know Visa and Mastercard’s stance on the issue?

Continue Reading Add comment May 9th, 2007

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